4410 Classic Robotic Library

Targetting Errors ?
Whenever a Classic 4410 is taken under maintenance it is a good idea to check the condition of the targets on each cartridge cell location. Dirty and damaged targets should be cleaned and repainted as necessary to ensure they don't contribute to targetting problems in the future.

Support Information

Remote Support
Level 1 technical support functions are available including remote equipment monitoring and support, subject to certain conditions (refer to the 'Terms and Conditions' section under the 'Home' menu). With this option the performance of the equipment can be routinely monitored and the relevant personnel made aware of any issues that will cause degradation.

Online Support
If no remote connection to the equipment exists when a problem occurs, any error information can be emailed for analysis instead. A full recovery plan will be formulated and sent to the required personnel, along with details of any necessary parts and procedures needed to ensure that equipment downtime is kept to a minimum.

4410 Spares
Please contact us if you require assistance in obtaining spare parts for 4410s and attached drives.

How to get our support
Call us now on 44 (0) 1964 650780 or email us at support@dlsupport.com to discuss your requirements. You will find that your portfolio of resources can include Remote Support for a very reasonable cost.